Refund policy

We offer a 24-hour return window, allowing you to request a return within 24 hours of receiving your order.

To be eligible for a return, the item must be in its original condition — unworn, unused, with all tags attached, and in the original packaging. A valid proof of purchase is required.

To initiate a return, please contact us at 6ksofficial@gmail.com within 24 hours of delivery with your order details. All returns must be requested and approved prior to shipping. Returns sent without prior approval will not be accepted.

Once your return is approved, we will provide a return shipping label along with detailed instructions on how and where to send your package.

Return shipments should be sent to:

[Gp 121 Ganga Nagar Meerut - 250001]

 

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you have received the wrong product. We will evaluate the issue and resolve it promptly.

 

Exceptions / Non-Returnable Items

Certain items are not eligible for return, including custom-made or personalized products, items purchased on sale, and gift cards. We also do not accept returns on personal care goods or items that fall under hygiene-sensitive categories.

If you have any concerns regarding your specific item, please contact us before placing your order.

 

Refunds

Once we receive and inspect your return, we will notify you regarding the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or payment provider. If more than 15 business days have passed since your return was approved, kindly contact us at 6ksofficial@gmail.com.